Frequently Asked Questions
For visitors
Are you visiting us and want to plan your trip ?
Here you’ll find answers to the most frequently asked questions.
Are you organizing an event ?
Read our professional FAQ instead!
Access
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Is there parking available? +
Yes. There is a public car park, ALBERTINE which provides direct access to the SQUARE.
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Does my event ticket grant me free access to the parking? +
NO. You have to check with the event organizer to see if they make free parking tickets or reduced price tickets available during the event. In which case they will distribute them directly and not through us.
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What accessibility options do you offer? +
We have dedicated entrances for people with mobility disabilities (rue Ravenstein and the Cube entrance). From there you will be able to use an elevator and gain access to the rest of the facility.
If you need to plan your visit, a detailed floorplan is available upon request.
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Can I visit SQUARE outside of an event? +
NO. SQUARE is not a museum or a public building you can visit freely.
Although its central location in the heart of Brussels makes it an ideal spot for taking pictures and using restrooms, we do not grant access outside of the planned events.
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How can I access SQUARE by public transport? +
SQUARE – Brussels Convention Centre is located in Brussels, next to the “Mont des Arts”.
It is directly accessible via Brussels Central Station, just a 2‑minute walk from the venue.
The site is also well served by metro, tram and bus lines, making it easily reachable from all parts of the city and from Brussels Airport by train.2 international airports:
- Brussels Airport (Zaventem) – 20 min by train/taxi
- Brussels South Charleroi Airport – 1h by shuttle/train
Trains: Central Station is a 2 minutes walk from our location.
High-speed rail connections: Paris (1h20), London (2h), Amsterdam (1h50), Cologne (2h)
Public transport: Metro, tram & bus stops right at Mont des Arts
Parking: Parking “Albertine” next to the Venue has 690 parking spaces.
Services
-
Is there parking available? +
Yes. There is a public car park, ALBERTINE which provides direct access to the SQUARE.
-
Does my event ticket grant me free access to the parking? +
NO. You have to check with the event organizer to see if they make free parking tickets or reduced price tickets available during the event. In which case they will distribute them directly and not through us.
-
What accessibility options do you offer? +
We have dedicated entrances for people with mobility disabilities (rue Ravenstein and the Cube entrance). From there you will be able to use an elevator and gain access to the rest of the facility.
If you need to plan your visit, a detailed floorplan is available upon request.
-
Do you have restrooms available? +
YES. We have a lot of restrooms for visitors, they’re spread out on various floors and close to all rooms & spaces. Follow the signage to find the closest one or ask any of our staff.
Most restrooms have an accessible toilet with a larger door, special handles and extra space.
We do not have baby changing tables or showers. -
Do you have a wifi / internet access for visitors? +
YES. Most of the time our wifi can be accessed within SQUARE buildings and rooms. Sometimes the event organizer will deploy an additional access for specific needs.
LAN connections are only available in working spaces and studios.
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Can I bring a camera and take pictures of the event? +
You have to check with the event organizer first.
Our security personnel will only ask credentials or authorizations for crew or individual who show up with professional equipment (tripods, lighting, cables, …) or if media coverage has been limited by the organizer. -
Can I visit SQUARE outside of an event? +
NO. SQUARE is not a museum or a public building you can visit freely.
Although its central location in the heart of Brussels makes it an ideal spot for taking pictures and using restrooms, we do not grant access outside of the planned events.
-
Is there a café or restaurant at SQUARE? +
During major events, catering areas are usually available inside the venue. Availability depends on the specific event, but refreshments and food services are commonly offered on site thank’s to our official catering service called SQUARE Gusto.
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Is food and beverage available on site during events? +
Visitors can enjoy food and beverage services throughout the event, such as coffee breaks, lunches or receptions, depending on the programme planned by the organizer.
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Are there any partner hotels nearby? +
SQUARE is surrounded by numerous hotels of all categories, including 4‑ and 5‑star hotels, all within walking distance. This location makes it very convenient for visitors attending multi‑day events. You can find more than 20 000 hotel rooms in Brussels.
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Are there lounge or resting areas for visitors? +
Yes. SQUARE features several lounge and seating areas where visitors can relax, take a break or meet informally between sessions. Maybe you will have the chance to discover the Magritte Lounge…
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Is there a cloakroom or locker service available? +
Yes. Cloakroom facilities are generally available during events, allowing visitors to store coats and personal items. Availability may vary depending on the event setup.
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Is there a luggage or bicycle storage service? +
Bicycle parking is available in the immediate surroundings of the venue. Smaller personal items can usually be stored at the cloakroom.
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Is there a lost and found service? +
Any items found during an event are kept by the venue team. Visitors can contact SQUARE’s reception desk or on‑site staff to inquire about lost items.
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What types of events can take place at SQUARE? +
SQUARE hosts a wide range of events including conferences, congresses, conventions, corporate meetings, award ceremonies, exhibitions, cultural events and institutional summits. With multiple auditoriums, meeting rooms and exhibition spaces, the venue is adaptable to both large‑scale events and more intimate formats.
-
How can I access SQUARE by public transport? +
SQUARE – Brussels Convention Centre is located in Brussels, next to the “Mont des Arts”.
It is directly accessible via Brussels Central Station, just a 2‑minute walk from the venue.
The site is also well served by metro, tram and bus lines, making it easily reachable from all parts of the city and from Brussels Airport by train.2 international airports:
- Brussels Airport (Zaventem) – 20 min by train/taxi
- Brussels South Charleroi Airport – 1h by shuttle/train
Trains: Central Station is a 2 minutes walk from our location.
High-speed rail connections: Paris (1h20), London (2h), Amsterdam (1h50), Cologne (2h)
Public transport: Metro, tram & bus stops right at Mont des Arts
Parking: Parking “Albertine” next to the Venue has 690 parking spaces.
Do you have an additional question that we haven't answered here?
Feel free to contact us using our contact form or ask directly on our social media pages.