Frequently Asked Questions
For visitors
Are you organizing an event ?
Read our professional FAQ instead!
Questions
Is there parking available?
Yes. There is a public car park, ALBERTINE which provides direct access to the SQUARE.
Does my event ticket grant me free access to the parking?
NO. You have to check with the event organizer to see if they make free parking tickets or reduced price tickets available during the event. In which case they will distribute them directly and not through us.
Do you have a wifi / internet access for visitors
YES. Most of the time our wifi can be accessed within SQUARE buildings and rooms. Sometimes the event organizer will deploy an additional access for specific needs.
LAN connections are only available in working spaces and studios.
Can I visit SQUARE outside of an event?
NO. SQUARE is not a museum or a public building you can visit freely.
Although its central location in the heart of Brussels makes it an ideal spot for taking pictures and using restrooms, we do not grant access outside of the planned events.
What accessibility options do you offer?
We have dedicated entrances for people with mobility disabilities (rue Ravenstein and the Cube entrance). From there you will be able to use an elevator and gain access to the rest of the facility.
If you need to plan your visit, a detailed floorplan is available here (TBD).
Do you have restrooms available?
YES. We have a lot of restrooms for visitors, they’re spread out on various floors and close to all rooms & spaces. Follow the signage to find the closest one or ask any of our staff.
Most restrooms have an accessible toilet with a larger door, special handles and extra space.
We do not have baby changing tables or showers.
Can I bring a camera and take pictures of the event?
You have to check with the event organizer first.
Our security personnel will only ask credentials or authorizations for crew or individual who show up with professional equipment (tripods, lighting, cables, …) or if media coverage has been limited by the organizer.
Do you have an additional question that we haven't answered here?
Feel free to contact us using our contact form or ask directly on our social media pages.